Guest Services Coordinator
Full Time; $16.00/Hour
Under the direction of the Director of Public Programs, the Guest Services Coordinator supervises the operation and maintenance of quality of the Ocean Institute’s front line guest services. The coordinator has a lead role in all aspects for the successful completion of reservations by guest services for public programs, including, but not limited to: summer camp reservations, whale watching, tall ship sails, and membership purchases. The Guest Services Coordinator is the back up to front desk staff when additional customer assistance is need and will work with fellow Guest Services Staff, the Gift Store Manager, and the education leadership team to maintain the reservation calendar and software systems. The coordinator also works with the Director of Public Programs and Gift Shop Manager to ensure that customers are being served in a timely and professional manner. In addition, the coordinator takes a leadership role during special events as needed.
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Please submit cover letter and resume to Alexandra Latona at firstname.lastname@example.org.